About the spa

Reservations

For reservations, please contact Plateau on tel: +852 2584 7688, fax: +852 2584 7738 or via email: plateau.hkggh@hyatt.com.

Hours of Treatments

All treatments are available from 8:00 am until 12:00 midnight daily.

Pre-arrival Information

Please arrive at the Plateau Reception Desk at least 10 minutes prior to your scheduled appointment. Late arrivals will be subject to a time reduction from the scheduled treatment.

Cancellation Policy

Should you need to change or cancel a treatment appointment, eight hours notice is required to allow us to reschedule your appointment, subject to space availability.

Should you need to change or cancel a treatment programme, a 24-hour cancellation notice is required to allow us to reschedule your appointment, subject to space availability.

Any cancellation less than eight hours in advance of a treatment or 24 hours in advance of a treatment programme will incur a 100% charge of total services.

Once an overnight room reservation is cancelled for Plateau or Grand Hyatt Hong Kong, treatment reservations will automatically be cancelled unless prior notice is given.

Gift Certificates

Gift certificates are available for purchase and may be used for all Plateau facilities.

Deluxe Treatment Rooms

For an additional supplement, selected treatments may be conducted in Deluxe Treatment Rooms. This supplement allows you to remain and enjoy the facilities in these rooms after your treatment has concluded. More details are available from Plateau Reservations.

Treatment rooms can be booked for relaxation after your treatments. Advance reservations are required. 30 minutes $480.00, 45 minutes $720.00. Selected treatments can also be enjoyed in Plateau guestrooms.

Products Used at Plateau

Carita - The House of Beauty

Exclusive to Plateau in Hong Kong, Carita is favoured by the discerning person who desires style, an allure of seductive beauty and for whom, refinement is a way of life. A history immersed in the finest traditions of beauty is enhanced by a commitment to modern methodology.

June Jacobs

June Jacobs skincare products combine the best of nature's botanicals with the best of science. Exclusive to Plateau, June Jacobs is designed to help maintain your youthful appearance, with potent anti-oxidants that help fight against free radical damage. The carefully selected botanicals calm skin troubled by harsh chemicals and stress, and will lead you to more beautiful and healthy skin.

Aesop

Aesop, a pioneer in the use of plant-derived ingredients, offers skin and well-being products developed for men and women seeking effective, botanical-based solutions. Each product in the Aesop range consists of a synergistic blend of botanical extracts that addresses specific imbalances and conditions. Focusing on premium product efficacy, sensory pleasure and safety, Aesop's holistic and realistic approach will help your skin realise its maximum potential.

Decleor

In the world of beauty Decleor is the leader in the art of aromatherapy with a reputation for truly natural treatments that refresh the mind whilst rejuvenating the body.